Pittsburgh Tote Rentals
Rental Terms and Conditions
Scope and Terms
These Rental Terms and Conditions ("Agreement") govern the rental of reusable moving totes, tote dollies, and related equipment ("Equipment") from Pittsburgh Tote Rentals ("Business," "we," "us," or "our") to the customer ("Customer," "you," or "your").Equipment Ownership
All Equipment remains the sole property of the Business at all times. No ownership rights are transferred to the Customer through rental or use of the Equipment.Rental Period
The rental period begins when Equipment is delivered to the Customer or picked up by the Customer and ends when all Equipment has been returned to the Business or retrieved by the Business. Rental periods are selected at the time of booking. Rental extensions may be available for an additional fee and must be approved by the Business.Payment
Customer agrees to pay all applicable rental fees, delivery charges, extension fees, replacement costs, and other charges associated with the rental. Payment is due according to the terms provided at checkout. The Business reserves the right to charge the payment method on file for unpaid rental fees, late fees, damage charges, replacement costs, and other amounts authorized under this Agreement.Reservations are not confirmed until payment is received. Payment must be made within 48 hours of booking, or the reservation may be canceled, and the requested dates released to other customers.
Cancellation
Once payment is received, cancellations made within 72 hours of the scheduled delivery date are non-refundable. Customers may request a one-time reschedule at no charge if the request is made at least 72 hours before the scheduled delivery date, and the new dates are available.Delivery and Pickup
The Business will make reasonable efforts to deliver and retrieve Equipment at the scheduled times. Delivery and pickup times are estimates only and may be affected by weather, traffic, equipment issues, road conditions, or other circumstances beyond the Business's reasonable control. The Customer is responsible for ensuring Equipment is accessible and available at the scheduled pickup time.Property Access Authorization
By scheduling delivery or pickup, Customer authorizes the Business, its employees, contractors, and agents to enter the delivery or pickup property at reasonable times for the purpose of delivering, retrieving, inspecting, or recovering Equipment.Customer represents that they have the authority to grant such access. Customer agrees to maintain reasonably safe and accessible driveways, walkways, and access areas. The Business is not responsible for delays, failed deliveries or pickups, or additional charges resulting from blocked, unsafe, or inaccessible locations.
The Business will exercise reasonable care while accessing the property but shall not be liable for ordinary wear to driveways, walkways, lawns, landscaping, or other surfaces resulting from normal delivery and pickup activities, except where caused by the Business's gross negligence or willful misconduct.
If Equipment is not available for scheduled pickup, additional rental fees, return-trip charges, or other applicable fees may apply.
Equipment Condition and Inspection
Equipment is provided in clean, functional, and usable condition unless otherwise noted at delivery. Customer shall inspect all Equipment upon delivery or pickup and notify the Business within twenty-four (24) hours of any shortages, defects, damage, or concerns. Failure to report issues within twenty-four (24) hours constitutes acceptance of the Equipment as delivered.Proper Use of Equipment
Equipment is intended solely for moving and storage purposes.Customer agrees to:
- Use Equipment safely and responsibly. Protect Equipment from theft, loss, and damage.
- Keep Equipment in substantially the same condition as received, ordinary wear and tear excepted.
- Not modify, paint, drill, cut, mark, deface, or alter Equipment.
- Not use Equipment for construction, demolition, waste disposal, hazardous materials, or any unlawful purpose.
Damage, Loss and Replacement
Customer is responsible for all Equipment from the time of delivery or pick up until it is returned to or retrieved by the Business. Customer agrees to pay replacement costs for Equipment that is lost, stolen, destroyed, damaged beyond normal wear and tear, or otherwise not returned.Current replacement costs are:
- Tote (bin and lid): $10 each
- Tote dolly: $40
Late Returns and Unreturned Equipment
Equipment must be returned or made available for pickup on the agreed return date. Equipment not available for pickup or not returned as scheduled may incur additional rental charges. Additional charges may accrue daily until the Equipment is returned or recovered.If Equipment remains unreturned for thirty (30) days after the scheduled return date and no extension has been approved, the Equipment may be deemed permanently unreturned. The Business may assess replacement charges in addition to any accrued rental fees and reasonable collection costs.
Customer authorizes the Business to charge the payment method on file for applicable rental fees, replacement costs, collection costs, and other authorized charges related to unreturned Equipment. The Business reserves all legal remedies available under Pennsylvania law to recover its property.
Assumption of Risk
Customer acknowledges that moving activities involve inherent risks, including lifting injuries, muscle strains, slips, trips, falls, and property damage. Customer voluntarily assumes all risks associated with the loading, unloading, transport, storage, handling, and use of Equipment.Limitation of Liability
To the fullest extent permitted by Pennsylvania law, the Business shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the rental, delivery, pickup, possession, or use of Equipment. The Business's total liability for any claim arising out of this Agreement shall not exceed the amount paid by the Customer for the rental giving rise to the claim. Nothing in this Agreement shall limit liability where such limitation is prohibited by applicable law.Indemnification
Customer agrees to defend, indemnify, and hold harmless the Business and its owners, officers, employees, contractors, agents, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or relating to:
Customer's use of the Equipment; Customer's negligence or misuse of the Equipment;
Injury to persons or damage to property occurring during the rental period;
or Customer's violation of this Agreement.
This provision shall not apply to claims arising solely from the Customer's gross negligence or willful misconduct.