Privacy Policy
Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Delivery and pickup addresses
- Moving dates or event dates
- Rental preferences and package selections
- Any additional information you choose to provide
Payment Information
Payments are processed securely through Square. Pittsburgh Tote Rentals does not store or have access to your full credit card information. Payment information is collected and processed by Square in accordance with its privacy and security practices.
Automatically Collected Information
If you visit our website, certain information may be collected automatically by our website provider or third-party services, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and quote requests
- Process reservations and payments
- Coordinate deliveries and pickups
- Communicate about your rental
- Improve our services and customer experience
- Comply with legal obligations
Information Sharing
We may share information with trusted third-party service providers when necessary to operate our business, including:
- Square for payment processing
- Google Forms and Google Workspace for inquiry and reservation management
- Website hosting and communication service providers
These providers are permitted to use your information only as necessary to provide services on our behalf.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain customer information only for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Request deletion of your information, subject to legal and business record keeping requirements
To make a request, contact us using the information below.
Third-Party Services
Our services may utilize third-party platforms, including Google and Square. Your use of those services may also be subject to their respective privacy policies.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at PittsburghToteRentals@gmail.com.